We wanted to let you know that we are currently experiencing an issue with our server dw5 and dw6. We apologize for any inconvenience this may have caused.
Our technical teams are working to resolve the issue as soon as possible. To ensure that your account is not affected again, we are moving all the accounts from dw5 and dw6 to a different server. We thank you for your patience and understanding in this matter.
If you have any further questions or concerns, please do not hesitate to contact us at firstname.lastname@example.org